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Share some CCNP Collaboration 300-085 exam questions and answers below.
In order for Cisco Unified Presence to show the presence status of an IP phone, which two configuration steps must be completed in the Cisco Unified Communications Manager server? (Choose two.) 
A. Check the Allow Presence Status check box. 
B. Associate the end device with the user. 
C. Allow the SIP publish trunk to forward presence status messages. 
D. Associate the directory number with the user. 
E. Enable Cisco Unified Personal Communicator Status flag. 
Answer: B,D

What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the Cisco Unified Presence System Troubleshooter and Server Health Tools do not help resolve the issue? 
A. Restart the Cisco Unified Presence server. 
B. Restart Cisco Unified Communications Manager. 
C. Enable tracing and use Cisco Unified RTMT to review the traces. 
D. Uninstall and re-install Cisco Unified Personal Communicator. 
E. Reset the Presence Gateway. 
Answer: C

Which troubleshooting tool is used to check and verify the individual modules in the Cisco Unified Presence server? 
A. Cisco Unified Real Time Monitoring Tool 
B. Cisco Unified Presence System Troubleshooter 
C. Cisco Unified Presence Monitoring Tool 
D. Cisco Unified Presence Viewer 
Answer: B

Which device needs to be configured to allow Cisco Unified Presence to receive phone availability updates from subscribed users? 
A. H.323 Trunk 
B. Presence Gateway 
C. MGCP Gateway 
D. SIP Cisco Unified Personal Communicator Gateway 
E. CTI Gateway 
Answer: B

When troubleshooting a single Cisco Unified Presence user complaint, which is the Cisco recommended tool to start the troubleshooting process? 
A. Cisco Unified Real Time Monitoring Tool 
B. Cisco Unified Presence System Troubleshooter 
C. Cisco Unified Presence Monitoring Tool 
D. Cisco Unified Presence Viewer 
Answer: D

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